Intelliworx News and Announcements
Find the latest news and announcements from Intelliworx, plus insights and analysis as we blog on the B2B topics that matter to the federal government community, healthcare facilities, and the private sector.
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Why are rural areas losing independent healthcare providers?
A myriad of challenges, such as the economics of reimbursement, burnout and growing administrative burdens, add to the complications of running an independent medical practice by Intelliworx Rural areas have lost 2,500 independent physicians during a five-year period from 2019 to 2024. At the same time, the number of physician-owned practices in rural areas dropped by 3,300. That’s according to a new data analysis by the Physicians Advocacy Institute and Avalere, a healthcare consultancy. The researchers examined changes in location data in the IQVIA OneKey database during the period. The database contains a practice location that corresponds to a physician’s National Provider Identifier (NPI). The study revealed the following findings: The volume of independent rural physicians declined by 43%; The volume of independent medical practices declined by 42%; The market share of independent rural physicians fell from 42% to 25%; The market share of independent medical practices declined from 58% […]

10 senior tech leaders talk AI use in modernization for the federal government
Federal Chief AI Officers say the benefits of AI outweigh the risks, the challenge is finding practical use cases that scale that can be scaled across government IT by Intelliworx The federal retirement management system (RMS) is getting a boost from artificial intelligence (AI), according to reporting by FedSmith. The processing of retirement packets has long been a weak spot for the federal government. There’s a backlog of applications, too. Those applications are all still processed by hand. That typically takes months, and in some of the more complicated cases, can take years. Ian Smith, who penned the piece, reports that the average processing time for the nearly 9,000 retirement packets approved in April 2025 was 49 days. He notes, while AI isn’t being used to digitize old paper records, it is preventing new applications from piling up. The system has reportedly been tested for accuracy and is functioning as […]

New survey finds healthcare talent woes spreading to leadership
Recruiting and retention challenges extend beyond providers: 74% of healthcare leaders polled said they have been approached with a new job offer recently; nearly half plan to leave in the next 12 months by Intelliworx Healthcare facilities are already facing an uphill battle in attracting and retaining providers. Now it seems that the challenge is extending to the leadership ranks in healthcare as well. That’s according to a new survey by B.E. Smith Leadership Solutions, a subsidiary of AMN Healthcare. The survey polled 588 healthcare professionals in leadership roles and spelled out the findings in a report titled 2025 Healthcare Leadership Trends. The survey found that while most (79%) are generally satisfied with their positions, nearly half (46%) of healthcare leaders surveyed plan to leave their current role in the next 12 months. Further, more than 6 in 10 respondents (65%) said they plan to leave in a 3–5-year window. The […]

Can healthcare employers do more to ease provider strain over insurance demands? [MedCity News]
A new survey reveals that growing tensions between healthcare providers and insurance payers are taking a toll on morale, efficiency, and retention. Nearly three in four providers say payers deny treatments at least some of the time, with many citing the burden of navigating claims as excessive and demoralizing. Alarmingly, 44% have considered leaving their jobs over the issue. While some employers are seen as supportive, nearly half of respondents believe more could be done to help. Healthcare organizations are encouraged to assess internal burdens, identify best practices, and address payer-related stress during hiring and exit processes to better support their care teams and safeguard patient-focused care. Read the full article here: How Healthcare Employers Can Do More To Help Providers Manage Payer Frustration (MedCity News)
![Physician Frustration Mounts Over Denied Treatments [Healthcare Innovation] Physician Frustration Mounts Over Denied Treatments [Healthcare Innovation]](https://homepage.itwxdev.com/wp-content/uploads/2025/04/physician-frustration-mounts-over-denied-treatments-getty-images-mg5ZuQo1hUk-unsplash-1920-400x250.jpg)
Physician Frustration Mounts Over Denied Insurance Claims [Healthcare Innovation]
A recent Intelliworx survey reveals that healthcare providers are increasingly frustrated by insurance companies that override medical decisions, with 74% reporting that insurers decline to cover prescribed treatments at least occasionally. Over a third say it happens frequently. Nearly half of respondents said the time and effort required to gain coverage is too demanding, and 20% expressed strong dissatisfaction with the process. While some providers feel supported by their employers, half believe more could be done to ease the burden of dealing with insurance demands. Alarmingly, nearly 4 in 10 have considered leaving the profession due to these mounting pressures. Read the full article here: The Burden of Treatment Denials on Health Care Providers [Healthcare Innovation]

Treatment Claim Denials Put Strain on Healthcare Providers [Medical Economics]
Healthcare providers are increasingly burdened by insurance treatment denials, which delay patient care and fuel administrative overload. From time-consuming appeals to unclear approval criteria, physicians face growing frustration and burnout, all while patient trust and outcomes hang in the balance. Many are now calling for policy reform and greater transparency from payers to ease the strain and refocus on care delivery. Read the full article here: The Burden of Treatment Denials on Health Care Providers (Medical Economics)

Stuck in the middle: studies show growing tension between providers and payers
A growing body of data articulates the frustration healthcare providers have with payers over the growing complications caused by claim denials and prior authorizations by Intelliworx Some 44% of healthcare providers have considered leaving their position as a result of the claim denials. That’s according to a still new survey of 211 U.S.-based healthcare providers we recently published (downloadable PDF version here). Unfortunately, our survey is not an isolated example. Over the last 12 months or so, several other studies have drawn similar conclusions and three of those studies follow below. 1. Providers are “caught in the middle” as denials increase Nearly three quarters (73%) of respondents surveyed by Experian Health said “claim denials are increasing.” More astonishingly, the number jumped dramatically from 42% when compared to the same survey the company fielded two years prior. Even when claims are approved, providers aren’t done as 67% say payers are taking […]

A one-page marketing plan for rural healthcare to attract providers
Providers who choose to work in rural communities are drawn there for very different reasons; the key to effective recruitment rests in appealing to those motivations by Intelliworx Rural healthcare facilities are facing challenging financial times. Many have high operational costs combined with a low volume of patients. Patients in such geographies also tend to be older, more susceptible to chronic illnesses and underinsured. That combination drives up the cost of care while imposing a natural limit on cost recovery and revenue. If we sprinkle in a dose of difficulty with insurance, particularly with reimbursement, and we catch a glimpse of the vexing problem it is to deliver healthcare to rural America. The financial stress is having a compounding effect too. For example, an economic analysis by the USDA found 146 rural hospitals in the U.S. either closed or stopped providing inpatient services between 2005 and 2023. Further, the forecast […]
![The one thing 116 healthcare providers would change about health insurance [verbatim] The one thing 116 healthcare providers would change about health insurance [verbatim]](https://homepage.itwxdev.com/wp-content/uploads/2025/03/providers-change-health-insurance-pexels-cedric-fauntleroy-4270365-1920-400x250.jpg)
The one thing 116 healthcare providers would change about health insurance [verbatim]
In their own words, providers say health insurance companies deny treatments they’ve prescribed to patients too often – here’s what they would change if they could by Intelliworx More than 4 in 10 healthcare providers surveyed have considered quitting their jobs over the burden insurance sometimes places on their daily work. That’s according to a survey of providers we commissioned and published last month. The findings characterized the frustration providers have with payers over claim denials. It’s a concerning statistic given the prolonged shortage of providers that continues to challenge the healthcare community: “Given the persistent and prolonged shortage of healthcare talent, this could be an opportunity for savvy employers to stand out among rivals,” said Patrick Youngblood, DBA, SPHR. “Those who are willing and able to find creative solutions to ease the strain providers face in complying with payer demands could be a boost to provider recruiting and retention.” While we offered several suggestions […]
SaaS case study: How the Department of Veteran Affairs modernized financial disclosure
The VA capitalized on the success of a small IT project focused on solving a specific technical problem preventing 150 SGEs from filing financial disclosure forms – and used it to modernize the entire process for 13,000 filers and 5,000 supervisors enterprise-wide The Department of Veterans Affairs (VA) sometimes employs outside experts. This category of personnel is known as Special Government Employees (SGEs). They are usually employed for 130 days or less and work on specific projects that require their specialized knowledge. SGEs usually maintain outside connections during their special employment – and for good reason. Many put their full-time jobs on hold until a given VA project is complete. Because they maintain these connections, they are required to comply with stringent ethics rules, such as financial disclosure. Any federal employee, including SGEs, who has influence over budget decisions is required to disclose personal financial holdings. These assets are reviewed […]